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How to contact Amazon via social media
Call Now 1.877-563-9623
If your preferred method of communication is social media, you can comment, Tweet, or hashtag one of their several accounts. This is not the most efficient way to reach them, but it can allow you to air an problem, potentially drawing a more thorough addressing of the issue from the company.
But really, if you want answers fast, just pick up the phone and give Amazon a call. There are reps ready to help you out. (I even made up a question and called them myself just now to make sure I could get through with ease.)
How to cancel your Amazon Prime membership
You can cancel your Amazon Prime membership at any time with a few clicks on your account.
A Prime membership allows to you opt out whenever you no longer want it, and you could receive a partial or full refund for the membership, depending on how you've used it.
Here's how to cancel your Amazon Prime membership.
Visit Business Insider's Tech Reference library for more stories.
Amazon Prime is a great program for those who shop from the site regularly. For a yearly fee of $119 (or $12.99 per month), you get a whole host of benefits including unlimited free deliveries (sometimes in the same day, depending on where you live), unlimited photo storage, music streaming, and ebook reading, and access to the Prime Video library.
If the cost seems somewhat prohibitive, Amazon Prime can provide significant savings for anyone who takes advantage of its features.
That said, it's possible you've signed up for Amazon Prime but then decided that it wasn't quite right for you. Maybe Prime Video doesn't have any shows or movies you want to watch or that you can already access on other streaming platforms; perhaps you're not ordering as much as you used to.
Whatever your reasoning, canceling your Amazon Prime membership is simple and straightforward. Here's how to do it.
Still curious? Ask our experts.
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JordanYou can contact Amazon's customer service department in a few different ways to get answers about your orders, shipping, returns, or anything else relating to your account. You can call Amazon directly for quick answers, but you need to have an Amazon account with a mobile phone linked to it. Amazon's customer service phone number is 1-877-563-9623.
Amazon Prime, a membership offering free two-day shipping within the contiguous United States on all eligible purchases for a flat annual fee. Amazon, is an American electronic commerce and cloud computing company with headquarters in Seattle, Washington.
Send your mail to Amazon Prime Membership Customer Service at the given address or you can personally visit the place. How To Call?: You can call at tel: 1-877-563-9623 for any type of assistance. Another Number for Customer Service is tel: . The 3rd number you can dial is .
Amazon’s main customer service phone number for the U.S. or Canada is . The average wait is 4 minutes. The customer care line is open for 24 hours, 7 days a week.
Is There an Amazon Help Page to Contact?
The Amazon "Contact us" 1.877-563-9623 page is the starting point for contacting the their customer service. On the page, you are provided with 7 categories to choose from including:
A delivery, order, or return;
Prime Membership;
Payment, charges, or gift cards;
Login, address, or phone;
Device – FireTablet, FireTV, Echo etc.;
Digital Content – Kindle Books, Music etc.;
Something else.
Once you choose the category you need help with, you will be prompted to provide further details about the issue by selecting from the provided drop-down menu. Amazon then provides you with relevant information in regards to the issue and some ways you can resolve the matter. They then proceed to offer you an option to talk to someone either by email, phone, or chat.
If you click on the email option, you will be provided with a window where you can specify details about the issue. Once you send the email, you should get a response within 12 hours.
If you select the Amazon Live chat option, you will be led to a live chat page where a customer service representative will be available for you to chat with. For the phone option, you will either be provided with a phone number to call or you will be asked to provide your phone number for a company representative to give you a call.
Finally, the company has a comprehensive help center that contains articles on most common customer issues and answers to the top Amazon FAQs.
Some customers find the process of contacting a customer service representative too complicated. Amazon complaints indicate that you have to go through numerous steps before being able to get in touch with a real person.
Amazon offers various ways to get in touch with their customer service team, including email, phone, live chat, and social media pages. Besides, the help center provides comprehensive information on the most common customer issues and Amazon FAQs. With that said, customers have reported experiencing difficulty in speaking to a real person both on the phone and live chat.
How has your experience with the Amazon customer service been? You are welcome to share your experience by leaving a review about Amazon by clicking the button below.
Amazon Phone Number | Call Now @ 1.877-563-9623
The best ways to contact Amazon for help when you have a problem with your account
You can contact Amazon's customer service department in a few different ways to get answers about your orders, shipping, returns, or anything else relating to your account.
You can call Amazon directly for quick answers, but you need to have an Amazon account with a mobile phone linked to it. Amazon's customer service phone number is 1.877-563-9623.
Here are all of the best ways to contact Amazon for help with just about anything related to your account by phone, email, chat, or social media.
Visit Business Insider's Tech Reference library for more stories.
If you've ever tried to contact Amazon to make a change to your account or modify an order, you might have run into some trouble.
In fact, it can be difficult for users to even locate contact information for the ecommerce giant anywhere on its homepage.
To assist you, here are several ways you can get in touch with Amazon customer service when you have a problem with your account.
How to call Amazon customer service
The Google search "does Amazon have a phone number" returns about 2 billion hits. The good news is that the answer is yes, they do.
Amazon's customer service phone number is 1.877-563-9623. And you can call that number 24 hours a day, seven days a week.
But calling Amazon often comes with a wait, and it also requires you to have on hand a mobile phone that is paired with your Amazon account, as the customer service representative will send you a verification code via text message before you can commence asking your questions or sharing an issue.
If calling seems like a hassle, however — even with the potential ease of voice-commanding a call on an Amazon Echo — there are other ways to contact the company.
How to contact Amazon via chat
Often an online chat with an Amazon customer service rep is an easier way to get in contact with Amazon and to resolve an issue. Here's how to do it.
1. While logged in and on the main page, scroll to the bottom of the page and, under the column labeled "Let Us Help You," click on "Help."
2. On the next page, under the heading "Browse Help Topics," hover over (or tap if on mobile) "Need More Help?"
3. Click "Contact Us" from the menu that appears to the right.
4. On the next page, select the general area of concern from the four topics offered "An Order I Placed," "Devices," "Digital Content and Services," or "Prime or Something Else."
5. Click the drop down bar(s) under "Tell us more."
6. Click the button that appears with the word "Chat" to commence an online conversation with a customer service rep.
How to email Amazon customer service
If you prefer to contact Amazon by email, there are two addresses to which you can send mail. But I've found that the response time is often 48 hours or even a bit more. That said, an email creates a record of your correspondence and thus might be the best method for some issues.
Contact Amazon Customer Service 1-877-563-9623
How To Contact Amazon
Hi, welcome to Amazon customer service. Please be aware that when calling Amazon customer service, your call may be recorded for training purposes.
To continue we need to confirm your account than by asking you a few questions. If it is okay, we will send you a text message with the link to follow. Charges may apply. Press 1 to send you a text message.
So, tell me, why are you calling today?
Describe your issue in a few words. You can say things like: problem with payment, kindle account.
Just a moment an associate will join you shortly.
Press 1 for Kindle questions, and you will be connected to the next available agent.
Note that answers to common questions can be found in the help pages of the website.
You can also email Amazon by following the contact us links on the website.
Press 2 to change an order or update your accounts setting. The wait time is usually less than a minute.
You can find video demonstrations for registering new kindle connections to Wi-Fi, setting payment methods and item delivery.
To help us assist you as quickly as possible, please have your order number ready.
Transaction Disputes
Amazon Payments, Inc.
P.O. Box 81226
Seattle, WA 98108-1226
Amazon Digital UK Ltd
1 Principal Place
Worship Street
London
EC2A 2FA
How to Contact Amazon Customer Service Via Phone?
If you need to contact the Amazon customer service by phone, you may use one of the numbers that the company provides. The Amazon phone numbers vary depending on the location.
The first option that you can use to contact Amazon is a toll-free number: (877) 563 -9623. For legal issues, you should dial:. When having problems with payments, it’s best to use this Amazon phone number..
If you can’t reach the company representatives, you may also find out the accurate Amazon phone number to call on their help center page. Scroll down on the page and click on “Contact Us”. Make sure to select a category under which your issue falls. Then, scroll down to the “talk to someone” segment and click on “phone”.
Before you contact Amazon customer support, ensure to have all the information about your account at hand including your full name, address, credit card information, and details about your last purchase. The Amazon customer service representative will send a verification code to your phone at the start of the call that requires confirmation.
How to Contact Amazon Customer Service Via Social Networks?
The Amazon customer service representatives 1-877-563-9623 can be reached through the various social media pages including @Amazonhelp on Twitter or direct messaging on them on the Amazon Facebook and Instagram pages.
The Amazon customer service chats on Twitter reveal that the company provides quick responses. So, if you don’t know how to call Amazon customer service, you can either tweet or direct message the support representatives. Make sure to provide personal information only in the direct message to the Amazon Help Twitter page to avoid scams.
You can also send a direct message to Amazon support via Facebook. However, it’s not clear is Amazon customer care promptly answers Facebook queries.
How You Can Reach Out to Amazon Customer Service
Amazon has grown to become the biggest e-commerce retailer in the world. According to , 206 million people shop on Amazon every month. The wide range of products, competitive prices, and convenience are some of the factors that make Amazon a go-to online shopping platform.
Is Amazon Customer Service Good?
Amazon positions itself as a customer-centric e-commerce platform that is committed to operational excellence, invention, and long-term thinking. While many customers have had a great experience shopping and selling on the platform, others have reported their disappointment with the Amazon customer service.
According to reviews, the top Amazon support complaints are in regards to:
Difficulty getting through to the Amazon support.
Rude delivery staff.
Being put on hold for extended periods when customers contact Amazon via phone.
Mishandling of products by Amazon delivery men.
Items that are out-of-stock being listed as available.
Other common Amazon complaints include:
Poor quality or defective products.
Being overcharged especially on the Amazon prime membership.
Wrongful billing on orders.
Delivery of the wrong items.
Unexplained change in delivery dates.
Difficulty returning items and getting refunds.
These complaints seem to come up across the various company portals, including Amazon, Amazon India, and Amazon UK. For instance, in an Amazon review on, the customer complained that the company was delivering refurbished goods that were defective and positioning them as new products. On five occasions, the customer received defective vacuum cleaners until she decided that was enough and asked for a refund.
While Amazon refunded her, she expressed her disappointment in the company for selling low-quality products to customers online.
5 times and two different sellers (two different brands) delivered defective/broken machine. Amazon india runs a scam of selling products that are not genuine to consumers online
That said, Amazon ratings vary across different review platforms. On , the rating is 2.2 stars, Glass Door gives it 3.9 stars, and the majority of Amazon reviews on BBB have a 1-star rating.
How to Contact Amazon by Phone?
As evidenced in numerous reviews on , customers would like to know how to call Amazon. The challenge that most people experience is finding the right Amazon phone number to call or being put on hold for too long. Yet, some issues are easier resolved by talking to a real person.
Select a category under which your issue falls. You will be prompted to provide more details about the issue by choosing even more categories from the drop-down menus. Scroll down to the “talk to someone” segment and click on “phone”.
Provide your country and phone number. If your country is on their drop-down list, you might be asked to specify your number for an Amazon customer service representative to call you. Otherwise, the company will provide you with a phone number to call.
Before you contact Amazon customer support, ensure to have all the information about your account at hand including your full name, address, credit card information, and details about your last purchase. In addition, the Amazon customer care representative will send a verification code to your phone at the start of the call and you will be required to confirm the code.
Can I Contact Amazon Customer Service Via Social Networks?
Most international companies are quick to respond to their customers via social media pages. That is the case for Amazon. The customer service representatives can be reached through the various social media pages including @Amazonhelp on Twitter or direct messaging on them on the Amazon Facebook and Instagram pages.
The Amazon customer service chats on Twitter reveal that on this social media platform customers get responses promptly. So, if you don’t know how to call Amazon, you can either tweet or direct message the customer service representatives on their page. If the issue involves providing your personal information, it is best to directly message the Amazon Help Twitter page to avoid exposing your information to scammers.
As for Facebook, it is not clear whether Amazon customer care responds promptly since you can only direct message them. The other option for contacting the Amazon support is to send them an email. The main Amazon customer service email address is: ecr-replies
According to some Amazon reviews on , customers indicated that they didn’t get a response to their email. Hence one of the most Amazon FAQs is “which is the best Amazon email address to write to?” One reviewer indicated that they got a prompt response when they reached out to Amazon via the jeff@amazon email address.
If you are looking for immediate assistance on your issue, it is best to contact Amazon via phone or reach out via the @AmazonHelp Twitter page.
Resolve issues with stepwise solutions without Amazon contact 1.877-563-9623 number
Amazon is the U.S. based e-commerce website. However, it’s spread worldwide. The operations are conducted world over. Amazon provides both products and services to its users. However, the tech giant is also vulnerable to tech issues that may arise. Therefore, in times like these you don’t need to call Amazon. What you can do as an alternative, if you need help, is to look at our troubleshooting solutions. We provide you with some of the most effective and workable tech solutions.
Amazon is the U.S. based e-commerce website. However, it’s spread worldwide. Amazon contact number is 1(833)679-0140 The operations are conducted world over. Amazon provides both products and services to its users. However, the tech giant is also vulnerable to tech issues that may arise. Therefore, in times like these you don’t need to call Amazon number. What you can do as an alternative, if you need help, is to look at our troubleshooting solutions. We provide you with some of the most effective and workable tech solutions.
So, if you’re dealing with some tech issues then contact us for the support. Let’s take a look at solutions for the errors that you might encounter.
Retrieve Amazon account in basic steps without Amazon
If you’re wondering to call Amazon while you wanna know, how to unlock my Amazon account? Then the best answer is to look at the stepwise solution provided below. These steps are concise and organised. They’ll help you to achieve your intent. So, instead of calling Amazon contact phone number to talk to a real person at Amazon. You can reach us and we’ll provide you with tech help. We give assistance in the form of stepwise solutions like the ones you see below.
Go to the main webpage of Amazon
Fill in the credentials like your Email and Password
Then click on the button Continue
Move to the option Forgot Password
You’ll receive an OTP in the phone that’s linked with Amazon
The received OTP will help you regain access to your locked account
Incorporate these steps to overcome the Amazon Prime video issue
Reopen the Prime video app after shutting down
Long press the power button to reboot your device
The device and the browser should be of the latest version
HDMI cable should be compatible with HDCP1.4 and HDCP2.2
Other internet activity must be put on hold
Check your internet connectivity to make sure whether you’re connected
For Alexa users, you must unpair your device first and then repair
Disable the VPN and Proxy servers
These are some steps that’ll help you get out of trouble. You don’t need to call the Amazon phone number for assistance. Instead of calling Amazon customer service and talk to a real person at Amazon. You can call us. Amazon have 24/7 customer service as well as we do.
Go to the homepage of Amazon
Enter Email or mobile phone number
Click on continue
Navigate to the Forgot password
An OTP will be sent to your registered mobile
This will help in retrieving your Amazon account
These are the steps that if you follow you’ll be able to get back your account. You’ll not need assistance by calling Amazon support number and speak to someone at Amazon. You can get all the assistance by us.
Fix Amazon Prime video title issue? Implement these easy steps
Amazon Prime is a service that everyone wants to have a taste of. It’s so because the service provides some lucrative features. High speed delivery, exclusive videos, songs and many such other things. You just gotta name it and the service is available. But if you wanna fix the Amazon Prime video title issue, then follow these steps. You don’t need to send a message to Amazon to contact Amazon directly.
These few steps should be able to take care of your problem. However, if you feel that the steps aren’t effective, then send an email to Amazon. Amazon have support that can help you. You can also contact us using phone or chat mechanism.
Don’t know how to get refund from Amazon? Steps below will guide you
There can be a situation when you might want to return a product. In that case, you would also want to get a refund. However, if you don't know how to get a refund, then follow the steps below.
These steps will ensure that you get your refund from Amazon. If you got any issues that happen in refund process, then Amazon have a customer service number. Amazon have 24/7 customer service where you can tell about the refund related problem to the support. You can also call us or use the chat mechanism to contact us and get the issue resolved.
Conclusion
In a nutshell, Amazon is a tech giant that not only provides products but also gives internet services. Therefore, when you’re catering to so many users, the tech issue becomes a common thing.
Therefore, it is the need of the hour for any tech giant to have a robust support mechanism. You can call to get support on Amazon.
Amazon provides both products and services to its users. However, the tech giant is also vulnerable to tech issues that may arise. Therefore, in times like these you don’t need to call Amazon1.877-563-9623 . What you can do as an alternative, if you need help, is to look at our troubleshooting solutions. We provide you with some of the most effective and workable tech solutions.
Reopen the Prime video app after shutting down
Long press the power button to reboot your device
The device and the browser should be of the latest version
HDMI cable should be compatible with HDCP1.4 and HDCP2.2
Other internet activity must be put on hold
Check your internet connectivity to make sure whether you’re connected
Click the submit button to send the request
So, these steps can be easily handled and you can address the issue. Therefore, if you want to know, does Amazon have a contact number? Then you don’t need to request a call back from Amazon. Instead, you can use the steps and solutions provided by us.
Amazon is the site that engages with millions of customers on a day to day basis. Therefore, it becomes super necessary to provide troubleshooting solutions when you encounter an issue. This is where we enter. We provide you solutions for each and every tech issue.
Be it Amazon prime or any other service. We provide all the tech glitch troubleshooting solutions. We believe in giving you stepwise solutions because they’re easy to understand and are concise. This makes it even easy for a layman to understand. Therefore, if you feel the need to contact Amazon prime, then reach us. You don’t need to wonder, that can I speak to Amazon? All you have to do is reach us through chat, phone or just visit the website for solutions.
In a nutshell, we’re the one stop destination for all your Amazon related issues. You don’t need to call Amazon phone number, just visit us. We’ll give you the best and the most effective troubleshooting solutions.
Troubleshooting steps to address Amazon support related tech issues
Amazon has a wide array of internet services. It provides you with not only products but also with services like Prime. For any big tech giant, customer service is a serious matter. Amazon support is provided by us in the form of easy and effective troubleshooting solutions. These solutions are reliable and can be easily implemented even if a person is having a non-technical background.
So now let’s see some of the most common tech issues and solutions that can save your day. These tech issues are the ones that you encounter on a day to day basis. Therefore, easy steps provided by us can be a boon for you. You don’t need to go to and speak to someone at Amazon. Assistance by us, is provided in a chronological and methodical manner that’ll save you your time and energy.
Amazon support to recover account? Follow simple steps to help you out
There can be a scenario where you get locked out of your own account. In that case, you might want an Amazon customer support number to speak to someone at Amazon. Instead of getting help from them, it will be much easier if you follow these basic steps. It’s a guarantee that these steps will be effective.
Conclusion
In a nutshell, Amazon is a tech giant that not only provides products but also gives internet services. Therefore, when you’re catering to so many users, the tech issue becomes a common thing.
Therefore, it is the need of the hour for any tech giant to have a robust support mechanism. You can call Amazon support to get support on Amazon.
You can also contact us for assistance. We cater for support using both voice and non-voice mechanisms. Voice consists of our numbers where you can get the solutions from our representatives. On the other hand, you can use the chat and email to communicate with support non-verbally. This shows the flexibility that we can provide to you when you seek our support. Therefore for any Amazon support related issue contact us
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